GDPR 2018    - Privacy Notice


OCRA Ltd takes your privacy seriously and it will only use your personal information to administer your service charge account and to advise you of AGMs and maintenance issues. We will not sell, publish or share information you entrust to us that identifies you or any other person.  We promise to keep your details safe and secure.


What information is collected?

The full names of leaseholders and their address and contact information including e mail address, where applicable.  

Name of tenant if the property is let.


Who is collecting it?

OCRA Ltd - Karen Powell – Company Secretary or Kevin Kennedy - Site Manager 


Why is it being collected?

The information collected is only to enable OCRA Ltd to facilitate collection of the service charges and to ensure good communication between the said company and the leaseholder. 


How is it being used?

For newsletters and service charge information. 


Who will it be shared with?

This data is not shared outside of the Chairman, the Company Secretary and Site Manager


Is the intended use likely to cause individuals to object or complain?



How long is the data retained?

Information is deleted whenever any leaseholder sells their property or a tenant moves.  


How is the data stored?

On encrypted laptop and iCloud.